Privacy Policy

1. Introduction

Welcome to Carousel AI Studio. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, profile picture)
• Content you create using our platform
• Brand kit information and assets you upload
• Team data (information about teams you create or join, and collaboration activity)
• Uploaded assets (images, files, and other media uploaded for content generation)
• Communications with our support team
• Usage data and analytics

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process content with third-party AI models to generate carousels
• Facilitate team collaboration and display your profile to team members
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Personalize and improve your experience on our platform

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

• With AI Service Providers (such as OpenAI, Anthropic, Google) solely for the purpose of generating content
• With Payment Processors (such as Stripe) to process payments
• With Team Members (sharing your profile and activity within teams you join)
• To comply with legal obligations
• To protect and defend our rights and property
• With service providers who assist in our operations (subject to confidentiality agreements)
• In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Objection to processing
• Withdrawal of consent

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at privacy@carouselaistudio.com