How can we help?

Find answers, get support, and make the most of Carousel AI Studio.

Email: Response within 24 hours
Live Chat: Available Mon-Fri, 9am-6pm EST

Frequently Asked Questions

Quick answers to common questions

How do I create my first carousel?

After signing in, click 'Create' from the dashboard. Choose a template or start from scratch, add your content, and use our AI tools to enhance your design.

Can I use my own brand colors and fonts?

Yes! Create a Brand Kit from your dashboard to save your brand colors, fonts, and logos. Apply them to any carousel with one click.

How does AI content generation work?

Our AI analyzes your topic and generates relevant text, suggests layouts, and can even create images. You can edit and customize all AI-generated content.

What export formats are available?

You can export your carousels as PNG, JPG, or PDF. We also support direct sharing to social media platforms.

Can I collaborate with my team?

Yes! With a team plan, you can invite team members, share brand kits, and collaborate on carousel projects in real-time.

How do I cancel my subscription?

You can cancel your subscription anytime from your account settings. Your access will continue until the end of your billing period.

Still need help?

Our support team is always ready to assist you with any questions or issues.